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VOL. 79 PART 2 MARCH 2021
confrontation. LAPBC is not asking you to interfere in anyone’s life, subject
yourself to an unwanted confrontation or jeopardize anyone in any way. We
want only to offer help to those who may need it, and perhaps even want
it, but are unwilling to ask for that help.
If you find yourself thinking about someone who may have a problem or
problems, be constructive and share your concerns with LAPBC. Call us at
604-685-2171 or toll-free at 1-888-685-2171, or visit our website at <www.
Each call we receive is confidential. We treat each communication as
having solicitor/client confidentiality.
Once we receive two independent calls/referrals about a person who is
exhibiting attendance, performance and/or behavioural issues that are
causing concern to others, we approach the person.
We are non-judgmental; we do not prejudge or pre-assess the person. We
are concerned with observations of behaviours and conduct, not with conclusions
about the cause of those behaviours.
Our approach involves presenting information (without identifying the
source) to the individual, asking them what is going on and offering assistance
This is all done in the strictest of confidence. We base our approach on
empathy and compassion. We are non-disciplinary. And we are respectful
of each person.
Once we have made contact with a distressed person, we offer a wide
variety of help, including short-term counselling, practice assistance, pro
bono counsel, referrals, assessments, information and ongoing support.
Sometime a friendly and empathic person to talk to is just what the person
needs and wants.
The compassionate thing to do is to offer help. Many times I have called
to ask how a person is doing and to offer help and have been greeted by a
welcoming and sometimes even a relieved person.